How do I request a new password?

Please make sure you read and have tried both methods of logging in (see above) before you request a new password.

 

To request a new password, enter EITHER your name OR your email address in the top login box and then click on "Request a new password". LOGIN panel
   
An email will be sent to your registered email address. Please read this completely and then click on the "one-time login link"

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One-time login email

   

Once you have logged in,  please edit your account details to enter a new password (see below)

If the request does not result in an email being sent to you (make sure you check your "spam" folder), you should contact the System Administrator.

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